Decided to go shopping for a new mattress to see if my backache and sleep would improve....
We visited this store near my place at Tradehub, which had advertised in the Saturday's papers.
I nearly spent more than S$1,000 on a mattress, but decided to call it off when the sales assistant wanted to charge for delivery, which she conveniently forgot to mention until I have written my name and address on the order form.
To find out more about the mattress I nearly bought, I googled and realised that the brand that was supposed to be made in Germany, was actually manufactured in Malaysia.
In addition, I chanced upon some comments from the forum:
http://www.singaporebrides.com/forumboard/messages/409/312593.html
Posted on Monday, August 20, 2007 - 12:30 am:
________________________________________
ACKER___ & SM_TH
Please beware of this company and i strongly suggest u think twice before buying anything from them
My fiance and I went to the home decor fair at Expo in July where we put a deposit on charleston plush top and with that we were given a free bed frame in a promo package. The salesman said we can take our time to decide whether we want the charleston or glendale so it was written in our invoice that we can change to other models of simmons mattress at the promo package price.The salesman keeps saying that the deposit is to 'lock in' the price as simmons mattress increases in price all the time.
After trying glendale and charleston, we decided to change to glendale. The salesman tried to delay the process by telling us to visit the kaki bukit branch to choose a new model(Alington) but when we insisted on glendale, thats when the salesman tell us no bed frame is included for glendale and we have to top up $800 for the bed frame.
We are settling this matter with CASE (consumer association) seriously i would rather forfeit my deposit than to patronise this company. This salesperson lied to us and tried all ways to avoid our calls. This is definitely the most dishonest retailer i have ever encountered.
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